Pricing

We invoice every 3 months in arrears. Payments should be made by BACS transfer.

Yes! Enterprise customers and agencies exceeding 10 administrators or 2,500 candidates can request a bespoke plan tailored to their requirements, including additional administrators, candidate capacity, and communications volume. Our sales team can also discuss priority support packages or custom document templates.

Absolutely. If you approach your administrator, candidate, communications, or compliance document limits, you can pay for additional capacity pack(s) or upgrade to the next tier. This ensures uninterrupted access to booking forms, timesheets, and audit-ready documentation.

Capacity packs allow you to add additional capacity without moving tiers. Pricing depends on your current tier. This provides flexible, predictable revenue scaling for growing agencies.

All plans include automatic updates with new features, improvements, and bug fixes. Updates are applied seamlessly, ensuring you always have access to the latest tools for compliance, candidate management, and communications.

Starter and Scaling plans include standard email support. Enterprise customers receive priority support with a dedicated channel and faster response times.

Yes. Starter and Scaling plans allow basic agency branding (logos and colours). Enterprise customers get full bespoke document design, including custom templates, layouts, logos, colours, and formats, suitable for Multi-Academy Trusts and professional presentation to schools.

EduTeam centralises all DBS checks, right-to-work, identity verification, teaching qualifications, and safeguarding declarations. All communications are logged, providing audit-ready records for Ofsted inspections or internal reviews.

Yes. Downgrades take effect at the next billing cycle. We will notify you if your current usage exceeds the limits of your new tier and suggest capacity packs or upgrades to maintain uninterrupted operations.

Yes. All plans include guided onboarding and access to help resources. Enterprise customers can request bespoke onboarding sessions and document setup to match their internal processes and compliance requirements.

Yes. Enterprise customers can request custom integrations with other HR, payroll, or scheduling systems. Scaling and Starter plans have standard import/export functionality to ensure smooth data management.

Absolutely. All candidate and compliance documents are encrypted at rest and in transit. Learn more here. Access is role-based, and sensitive data is only visible to authorised administrators, ensuring GDPR compliance and safeguarding standards.

Flexible Pricing Plans

Starter

Scaling

Enterprise

Common Questions